Con Edison Crews after nor'easter

Mark Vergari/The Journal News via USA TODAY NETWORK

Anger Builds In Westchester As Residents Wait To Get Power Back

March 10, 2018 - 7:42 pm

NEW YORK (WCBS 880) -- With thousands still out of power, residents in Westchester continue to complain of a slow response from Con Edison.

It's been four days since the power went out at their home on Cardoza Avenue in Mohegan Lake and sisters, Joyce and Barbara, who are sheltering with the Red Cross at the Cortland Community Center, say they're getting no answers from the utility.

"I've been calling daily, and all they kept saying was 'It's being assessed,'" Joyce said.

Joyce said Con Ed has dispatched a car and a man, but all he seems to be doing is watching the wires on a downed tree. 

"Alright, we know it's a disaster area and sometimes you can't control weather and everything, but why, where's the manpower? It's four days now," said Joyce.

She wants the power restored today. 

"We have our cats, we have our pets there, we have everything there. I have a cat and there's a parrot," says Joyce.

She claims there are others on her block who also have no power.

Meanwhile, U.S. Senate Minority Leader Charles Schumer and Sen. Kirsten Gillibrand have written letters to the heads of Con Edison and New York State Electric and Gas, demanding answers. 

“While these storms resulted in widespread damage, dangerous roads and conditions, downed trees, and power outages across the Northeast, it is unacceptable that many of our constituents have been without power for a week, and potentially will remain without power for even longer,” the senators wrote. “We recognize that the focus must now be on doing everything possible to restore service to all of your impacted customers as quickly as possible, however, lessons must also be learned and applied to ensure that this type of situation does not occur again.”

CLICK HERE to read the letters.

The senators have also reached out to the Federal Emergency Management Agency to be ready to approve any request for assistance from the state. 

Facing calls to step down, Con Ed Chairman and CEO John McAvoy said Friday that he is staying in his job.