Subway Train Canal Street

Erica Brosnan/WCBS 880

MTA Partners With Tech Companies To Solve Pressing Problems

July 30, 2019 - 6:20 pm

NEW YORK (WCBS 880) — The MTA on Tuesday announced it would be working with four tech startups in the hopes of solving some pressing problems.

Each company made it through the Transit Tech Lab and will launch a year-long pilot program to test out their ideas, all aimed at improving commutes for the millions of straphangers who travel on the city’s buses and subways.

One company, Axon Vibe, is moving into the pilot phase with personalized rider alerts.

“We're looking to minimize the impact of subway delays by better informing the riders about those delays and doing it on a proactive manner,” Axon Vibe’s Borris Matt.

He notes their program would learns a rider’s usual commute and let them know of any problems ahead of time with personalized alerts.

“In the scenario that we're piloting, I would get an alert before I leave my house, via an MTA app, saying ‘the F train is experiencing delays, take the 4 and 5 instead,’” he explained.

Other companies – Veovo, Preteckt and Remix – are looking to help the MTA better monitor station crowding, better predict when buses will break down and better design new bus routes.