Murphy: NJ Transit Almost Done Installing Positive Train Control

December 05, 2018 - 7:31 pm
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TRENTON, N.J. (WCBS 880) — New Jersey Transit says it's just about done installing positive train control equipment which should cut down on cancellations and delays. But in the meantime, it's also overhauling the way it communicates with riders.

As WCBS 880’s Steve Burns reports, while dealing with service disruptions was difficult, spotty notifications about those disruptions only made things worse.

“I don’t think any of us thought our communication with customers or commuters was acceptable over the past 10 or 11 months,” Gov. Phil Murphy said.

To improve conditions, NJ Transit is starting up a new unit tasked with engaging with customers and being more proactive about service changes.

Muprhy vowed: “Commuters will find NJ transit living by a three word mantra: Engage, Inform, Improve.”

The source of many NJ Transit service interruptions stems from the installation of positive train control equipment, which Murphy says is nearly complete.

When the Democrat took office, positive train control installation was at 12 percent.

“That number today is, I believe, 95 percent,” Murphy said at a press conference.

He claimed the end was in sight while touting more engineer training and some new train cars and buses that are being purchased.