NJ Transit train

Photo by Drew Angerer/Getty Images

NJ Transit To Begin Reporting Monthly Cancellations On Website

August 19, 2019 - 6:05 pm
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TRENTON (WCBS 880) — New Jersey Transit leaders are taking a bold step to improve transparency and ensure that the system continues to improve.

New Jersey Gov. Phil Murphy on Monday signs an executive order mandating that NJ Transit report the total number of cancellations on its website each month.

“We owe ourselves and the hundreds of thousands of commuters who rely on this system day in and day out a true accounting of NJ Transit's performance in real time and with real information,” Murphy said.

The reports are expected to keep track of all interruptions caused by equipment troubles, staff shortages, bad weather and even Amtrak-related issues.

“I feel like they're not crazy. They wouldn't be doing this unless they felt like they had something going in the right direction,” the governor said.

Murphy notes that things are turning around with new equipment, more manpower and better customer outreach.

“Commuters will be able to look at the same data we do and become more engaged partners in this system's future,” Murphy said of the new reports.

The reports will begin in October and include monthly cancelation figures dating back to January 2017.