Connecticut Launches Service Allowing People To Text 911

August 23, 2018 - 3:40 pm

HARTFORD, Conn. (WCBS 880) -- If you’re in Connecticut and you have an emergency, you can now text 911.

“This is a game changer,” said Connecticut Commissioner of Rehabilitative Services Amy Porter. “Text 911 can allow equal access to be able to dispatch emergency services when they’re needed.”

As WCBS 880’s Mack Rosenberg reported, state officials are transforming a 911 system they have called obsolete. The change is aiming at helping people who are blind, deaf, speech disabled, or in situations where staying silent is essential – such as home invasions or active shooter situations.

“Whether they’re in an emergency themselves, if they’re at a park with their children, if they’re in a car accident, if they see something that they want to be able to report, they’re able to do that without having to take an extra step of finding somebody to make that call for them,” Porter said.

In Connecticut, the Text 911 system will soon be picture- and video-friendly, and will also be available in languages other than English.

Last year in New York City, officials had announced a Text 911 system was in development and would be ready by the first quarter of this year.