LIRR's New Cashless Pilot Program Met With Criticism

Kimberly Dole
November 18, 2019 - 8:09 am

Marta Zielinska/WCBS 880


NEW YORK (WCBS 880) -- The MTA will be rolling out its pilot program across the entire LIRR system that will put an end to cash payments on trains. 

The program would start in March but its critics, including union leader Vincent Tessitore, say that eliminating cash payment options from the LIRR would be a tremendous disservice to riders.

Customers using cash would be forced to use ticket windows or vending machines but riders say that many ticket offices have been closed down, and ticket machines are often off-line or broken.

"As we see the trend going away from cash we think that this is an opportunity to identify savings and one that we'll monitor closely but the fact is that anyone that does want to pay cash will still be able to pay cash and that'll be either at the vending machines. at the windows or by mail," MTA President Philip Eng says.